Help Center
Privacy Policy
How TechPotli collects, uses, and protects your information when you use our platform.
1. Introduction
This Privacy Policy describes how TechPotli ("we", "our", "us") collects, uses, shares, and protects your personal information when you use our website (the "Platform").
By accessing or using TechPotli, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Platform.
2. Information we collect
Personal information
- Name
- Email address
- Phone number
- Shipping / billing address
Payment information
- UPI / card details (processed securely via payment gateways)
- We do not store your card details on our servers
Usage data
- Browsing behavior
- Device information
- IP address
3. How we use your information
- Process orders and payments
- Deliver products
- Improve user experience
- Provide customer support
- Send offers and updates (you can opt out anytime)
- Detect fraud and ensure security
4. Sharing of information
We may share your data with:
- Delivery partners (for shipping)
- Payment gateways
- Business partners (only when required)
We do not sell your personal data.
5. Data security
We use industry-standard security practices to protect your data. However, no method of transmission over the internet is 100% secure.
You are responsible for keeping your account credentials safe.
6. Data retention
We retain your data only as long as necessary:
- To fulfill orders
- For legal compliance
- To prevent fraud
You can request deletion of your account anytime.
7. Your rights
You have the right to:
- Access your data
- Update your information
- Delete your account
- Withdraw consent
8. Cookies
We use cookies to:
- Improve website performance
- Personalize your experience
- Analyze traffic
You can disable cookies from your browser settings.
9. Third-party links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
10. Changes to policy
We may update this Privacy Policy from time to time. Changes will be posted on this page.
11. Contact us
If you have any questions, contact us at:
- Email: support@techpotli.com
- Phone: +91 9211405666
- Location: Delhi, India
12. Consent
By using TechPotli, you consent to our Privacy Policy.